Frequently asked questions
Here are some of our most frequently asked questions and answers. If you can't find the help you need please feel free to contact us.
Are there any additional payments or charges for the design and development of my website?
No, the price for the design and development of your website is fixed, with no additional charges at any point.
However, if you would like us to implement third-party integrations such as table booking, calendar reservations, or event ticket sales, you may need to pay for these services separately, as we do not handle third-party billing and payments.
Any such additional requirements will be brought to your attention before we begin working on your website, giving you the opportunity to cancel your order if needed.
What is the hosting/management subscription for?
Web hosting is like renting space on the internet to store your website's files, and making it accessible to visitors worldwide.
With our hosting/management subscription, we charge the cost price for hosting your website, along with a small fee to cover maintenance, monthly content updates, security, and technical support, ensuring our clients' websites run smoothly and remain accessible at all times.
Our hosting/management fee is charged monthly, can be canceled at any time, and is entirely optional from day one.
Will my website look good on desktop and mobile?
Our websites are built using responsive design principles, ensuring they adapt seamlessly to any device or screen size, providing an optimal viewing experience for users across desktops, tablets, and smartphones.
Does the price include a custom domain name?
No, you will need to purchase your own domain name for us to connect to your website. We can guide you through this process step-by-step.
Does the price include a logo?
The fixed price for the website design and development does not include a logo design. We can offer this as an additional service.
Can my customers contact me via my website?
Yes. We can implement a contact form into your website and connect it to your email address, allowing customers to easily reach out, ensuring inquiries are promptly forwarded to you for a streamlined communication experience.
What is a CMS (content management system)
A Content Management System (CMS) is used to create, manage, and publish content on a website, such as blog posts, allowing users to easily update, organise, and present their content without requiring advanced technical skills.
We can set-up your CMS so that you can update your website content from a simple spreadsheet, allowing you to add and update products, articles, customer reviews, and more to your website.
Got a question?
If you have any questions that have no been answered on this page, please feel free to contact us using the form below.
Contact us
Let's get the ball rolling
If you would like to discuss your website development project with us, please get in touch using the form below. Include as much detail as possible about the features you would like included on your website (such as contact form, blog, gallery etc.)
